PERFECT BA​LANCE DAY SPA

Promp​tness

Arriving later will deprive you of precious minutes for your spa treatment. Unfortunately, no matter how late you arrive, your treatment will end on time so that the next guest isn’t delayed. Full price of service will be charged. If you are visiting ‘The Hideaway’ please arrive at least 20 minutes prior to your appointment to change into robe and slippers and to use the relaxation amenities. 

Booking Spa Appointments

Please contact our Spa Coordinators for reservations. All single service and package appointments must be reserved on a credit card. All guests younger than 18 require a parent or guardian to stay on site for their entire spa visit. 

Cancellation Fee Policies

We require a 48-hour notice for cancellation on all multiple services and a 24-hour notice for single services or a 50% cancellation fee will be charged. No- Show appointments will be charged the full- service price. Gift Certificate are non- refundable. Prices are subject to change without notice. 

Outdoor Oasis

Please bring swim suits. Robes, sandals, and towels are provided. Your body should be free from all lotions, oils, and deodorant prior to using equipment. No outside food or drink is allowed. No alcohol is permitted in premise. Patrons must keep noise level at a spa like environment in consideration for the guests’ receiving services. The oasis must be reserved in advance. The maximum capacity for the oasis is 12 people. 

Gratuities

In appreciation to the staff for outstanding service, gratuities may be given at your discretion. For parties of 4 or more there is a 18% gratuity charge. 

Consideration

Perfect Balance is a place to escape. The use of cellular phones is prohibited at the Spa. If you are visiting ‘The Hideaway’ all cell phones must be left in lockers, turned off. Children are welcome only if receiving spa services.